i checked my mail and found this. hilarious! being an IT personnel, u’re bound to come across conversations such as these. Funny as it may seem, silly situations like these do happens.
HELPDESK LOG…
Helpdesk: What kind of computer do you have?
Female customer: A white one…
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Hi, this is Celine. I can’t get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, it’s really stuck.
Helpdesk: That doesn’t sound good; I’ll make a note …”
Customer: No … wait a minute… I hadn’t inserted it yet… it’s
still on my desk… sorry .
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Helpdesk: Click on the ‘my computer’icon on to the left of the
screen.
Customer: Your left or my left?
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Helpdesk: Good day. How may I help you?
Male customer: Hello… I can’t print.
Helpdesk: Would you click on start for me and …
Customer: Listen pal; don’t start getting technical on me! I’m not
Bill Gates damn it!
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Hi good afternoon, this is Martha, I can’t print. Every time I
try it says ‘Can’t find printer’. I’ve even lifted the printer
and placed it in front of the monitor, but the computer still
says he can’t find it…
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Customer: I have problems printing in red…
Helpdesk: Do you have a color printer?
Customer: Aaaah………………..thank you.
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Helpdesk: What’s on your monitor now ma’am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Helpdesk: And now hit F8.
Customer: It’s not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing’s
happening…
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Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it’s plugged into the computer?
Customer: No. I can’t get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there nnother
keyboard?
Customer: Yes, there’s another one here. Ah…that one does work!
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Helpdesk: Your password is the small letter a as in apple, a capital
letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
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A customer couldn’t get on the internet.
Helpdesk: Are you sure you used the right password?
Customer: Yes I’m sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
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Helpdesk: What antivirus program do you use?
Customer: Netscape.
Helpdesk: That’s not an antivirus program.
Customer: Oh, sorry…Internet Explorer.
——————————————————————–
Customer: I have a huge problem. A friend has placed a screensaver
on my computer, but every time I move the mouse, it disappears!
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Helpdesk: How may I help you?
Customer: I’m writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter a, but how do I get the circle
around it?
I’ve had my shares of Helpdesk Moments – as i sometimes sit for our Helpdesk Personel whenever she’s on leave. but i think i’ll post them later. quite bz today…